Legal notice

Velterra Legal Notice

Last updated: September 2026
This Legal Notice applies to your use of the Velterra website, our social media channels, and any products purchased from Velterra.
1. General Information
The information and product descriptions provided on this website are for general consumer and support purposes. While we do our best to keep product details, pricing, dimensions, and color previews accurate and up to date, minor specifications, materials, and digital color representations may change or vary slightly at any time.
2. Product Application & Use
Velterra designs and manufactures high-quality decals and graphics.
  • Surface Preparation: The customer is responsible for ensuring that the application surface (e.g., vehicles, bikes, glass, walls) is clean, dry, properly prepared, and compatible with adhesive vinyl products before installation.
  • Local Regulations: Some aftermarket modifications, large-scale vehicle wraps, or specific decal placements (such as window placements or tint restrictions) may be subject to local transport or safety laws. By purchasing from Velterra, you agree that you are solely responsible for checking and complying with your local state or territory regulations.
3. Installation Risk
Incorrect application, surface damage during preparation, stretching, tearing, or improper removal of decals can damage your vehicle's paint, clear coat, or other surfaces.
  • If you are unsure how to correctly apply large or complex decals, we highly recommend utilizing a professional vinyl installer.
  • Velterra is not responsible for any damage to surfaces, vehicles, or personal property, nor for any product failure caused by incorrect installation, environmental exposure, or misuse, unless otherwise required by law.
4. Material and Durability Expectancies
Decal longevity depends heavily on external environmental factors, including UV exposure, weather conditions, washing habits, and surface contact. Any lifespans mentioned on our website are professional estimates provided by vinyl manufacturers and do not constitute an absolute guarantee.
5. Australian Consumer Law
Nothing in this Legal Notice removes, restricts, or limits your consumer rights, guarantees, or remedies under the Australian Consumer Law (ACL).
6. Intellectual Property
All content found on this store—including custom decal designs, digital graphics, logos, text layouts, product photography, and site imagery—belongs exclusively to Velterra or is utilized with explicit permission. You strictly must not copy, reproduce, modify, replicate, upload, or commercially redistribute our custom designs or site content without our prior written consent.
7. Customer & Support Conduct
We want to keep our community safe and positive. We reserve the right to refuse service, cancel pending orders, or limit customer support access if an individual engages in behavior that is abusive, harassing, threatening, discriminatory, or acting in bad faith. This protocol does not override or remove any statutory rights you hold under the Australian Consumer Law.